Mental Health Association, Inc. LogoMental Health Association, Inc.

Housing Compliance Inspector

Chicopee, MassachusettsFull-time
$20+ hourly
About the Job
The Housing Compliance Inspector is responsible for ensuring that apartments meet all relevant codes and standards established by the Mental Health Association (MHA), HUD, DMH, and other regulatory bodies. This includes conducting inspections, maintaining documentation, and ensuring participants live in safe, quality housing.

Pay Rate: $20 an hour.

Open Shifts: Monday through Friday 9am-5pm (40hrs).

Key Responsibilities:
  • Conduct Housing Quality Standards (HQS) inspections at lease-up, move-out, bi-annually, and as needed; maintain accurate inspection records and photos.
  • Ensure units comply with sanitary codes and DMH licensing standards; facilitate licensing inspections and follow up on corrective actions.
  • Identify repair needs, communicate with landlords, and ensure timely completion of required maintenance.
  • Build and maintain strong relationships with landlords, property managers, and housing providers; assist in sourcing new units for agency participants.
  • Provide tenancy support and basic mediation in collaboration with case managers; foster respectful relationships with participants.
  • Maintain organized housing files, databases, and a landlord directory; manage key inventory for participant units.
  • Perform minor non-strenuous repairs (e.g., changing lightbulbs) when applicable.
  • Attend team meetings and contribute to housing utilization and participant care planning efforts.

About the Division of Supportive Housing (DSH):
The Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound services for individuals who have experienced chronic homelessness, many of whom are also navigating challenges related to substance use, incarceration, or trauma. DSH programs focus on long-term stability and help participants transition to independent, permanent housing. Through person-centered care, housing navigation, and community-based supports, we empower individuals to build a foundation for recovery, self-sufficiency, and a better quality of life.

Equal Opportunity Statement:
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements:
* This position requires regular travel to housing locations for inspections, tenancy support, and minor non-strenuous repairs. *
  • High School Diploma or equivalent is required.
  • Valid driver’s license, auto insurance, and reliable vehicle.
  • Ability to work independently and in teams and to manage time effectively.
  • Strong organizational skills and proficiency in using technology including email, data entry in Excel, etc.
  • Strong relationship-building skills.
  • Must be at least 21 years old.
  • At least 3 months of experience in housing assistance.
  • Certification in HCV Housing Quality Standards or ability to obtain within two months.

Benefits:
  • Health Care Plan (Medical, Dental & Vision).
  • Retirement Plan (403B, IRA).
  • Paid Time Off (Vacation, Sick & Public Holidays).
  • Family Leave (Maternity, Paternity).
  • Long Term Disability.
  • $20 an hour.
About Mental Health Association, Inc.
What We Do
MHA (Mental Health Association) helps people live their best life. We provide access to therapies for emotional health and wellness; services for substance use recovery, developmental disabilities and acquired brain injury; services for housing and residential programming, and more. With respect, integrity and compassion, MHA provides each individual served through person-driven programming to foster independence, community engagement, wellness and recovery.
Why It Matters
The youth, adults, seniors and families we serve want the same things in life as anyone: to have friends, work, go to school, have meaningful relationships, express themselves (and be heard), and be accepted in their community for who they are. With our help and resources from a caring community, people can live their potential, in their community, every day.
How We Think
Starting in the 1960s, MHA’s groundbreaking efforts and advocacy helped to transition people away from institutional living to a life in our community. This became a model for the deinstitutionalization movement. Today, our leadership continues to advance awareness of mental health conditions and needs at local, regional and national levels. We drive compassionate care for those challenged by mental health, developmental disabilities, substance use, homelessness, acquired brain injury and more.